- "ABCs of ADR: A Dispute Resolution Glossary"
- "Putting Together an ADR Plan" by Harry
- "Making the Right Choice" by Frank E.A.
Sander and Stephen B. Goldberg
- "Alternative Dispute Resolution: A Conceptual
Overview" by Professor D. Paul Emond
- "Oil-patch Diplomacy in the 1990s" by
- "ADR can avoid the legal system's
attack-oriented mentality and encourage early settlement: judge" by
- "Common Sense Resolution" by Tamsen Tillson
- "ADR Awareness Survey"
- "25 Tips for Mediation" by Bennett G.
- "One Firm's Response to Clients' Appetite for
Effective ADR" by Bennett G. Picker
- "Pledges Encourage ADR Use, Cost Savings"
- "Effective Representation of Corporate Clients in
Mediation" by Stephen P. Younger
- "Alternative Dispute Resolution in Action in Canada
Drafting ADR Clauses" by Bonita J. Thompson, Q.C. (missing Schedules
D and E)
- "Dispute Resolution Clauses: A Guide for Drafters of
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